Privacy Policy

Last updated: December 2024

1. Introduction

Prop To Top ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website proptotop.com and use our services.

By using our Service, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Personal Information

When you create an account or use our services, we may collect:

  • Name and email address
  • Username (unique identifier)
  • Account preferences and settings
  • Profile information you choose to provide

2.2 User-Generated Content

When you submit reviews or other content, we collect:

  • Review text, ratings, and feedback
  • Images and files you upload (payout proofs, certificates)
  • Information about your trading experience
  • Firm and evaluation preferences

2.3 Usage and Analytics Data

We automatically collect information about your use of our Service:

  • Pages visited and time spent on site
  • Search queries and filtering preferences
  • Favorites and bookmarked firms
  • Click patterns and navigation behavior

2.4 Device and Technical Information

We collect technical information about your device and browser:

  • Browser type and version
  • Operating system and device type
  • Screen resolution and viewport size
  • IP address and general location
  • Language preferences
  • Unique device fingerprint for analytics

2.5 Affiliate and Click Tracking

When you interact with affiliate links, we track:

  • Which firms and programs you're interested in
  • Click timestamps and session duration
  • Referrer information and UTM parameters
  • Conversion tracking for affiliate compensation

3. How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision: To provide and maintain our comparison platform
  • Account Management: To create and manage your user account
  • Personalization: To customize your experience and show relevant content
  • Analytics: To understand usage patterns and improve our service
  • Affiliate Tracking: To track clicks and conversions for compensation
  • Communication: To send important updates and respond to inquiries
  • Content Moderation: To review and moderate user-generated content
  • Security: To protect against fraud and unauthorized access
  • Legal Compliance: To comply with applicable laws and regulations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

  • With Your Consent: When you explicitly authorize us to share your information
  • Service Providers: With trusted third-party services that help us operate our platform
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Public Content: Your reviews and ratings may be displayed publicly on our platform

We ensure that any third-party service providers maintain appropriate security measures and use your information only for specified purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Secure authentication and access controls
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis
  • Secure hosting and infrastructure

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

  • Account Data: Retained while your account is active and for a reasonable period after deletion
  • User Reviews: Retained indefinitely unless you request removal
  • Analytics Data: Retained for up to 2 years for business intelligence
  • Click Tracking: Retained for up to 1 year for affiliate compensation
  • Device Fingerprints: Retained for up to 1 year for fraud prevention

You may request deletion of your personal information at any time, subject to legal and contractual obligations.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing of your information
  • Withdrawal: Withdraw consent for data processing

To exercise these rights, please contact us at support@proptotop.com. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

  • Essential Cookies: Required for basic site functionality
  • Analytics Cookies: Help us understand how you use our site
  • Preference Cookies: Remember your settings and preferences
  • Fingerprint Cookies: Unique identifiers for visitor tracking

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect site functionality.

9. Third-Party Services

Our Service may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Third-party services we use include:

  • Authentication services (NextAuth)
  • Analytics and tracking tools
  • Hosting and infrastructure providers
  • Email and communication services

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

We encourage you to review this policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: support@proptotop.com
Website: proptotop.com
Address: [Your Business Address]

We will respond to your inquiry as soon as possible.